Legal
Privacy Policy
Last updated: May 2025
Arquero Co. ("we," "us," or "our") operates arqueroco.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our service.
Information We Collect
When you place an order or interact with our store, we may collect:
- Name and contact information (email, phone number, shipping address)
- Payment information (processed securely via Stripe — we never store card numbers)
- Order history and cart contents
- Device and browser information for analytics and fraud prevention
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Improve our products and website experience
- Comply with legal obligations
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (Stripe for payments, shipping carriers for delivery) solely to fulfill your order. These providers are contractually obligated to keep your information confidential.
Cookies
We use cookies and similar tracking technologies to maintain your cart session and analyze site usage. You can instruct your browser to refuse cookies, but this may affect your ability to use certain features.
Data Security
We implement industry-standard security measures to protect your personal information. All payment processing is handled by Stripe, which is PCI-DSS compliant. No method of transmission over the Internet is 100% secure, but we work to use commercially acceptable means to protect your data.
Your Rights
You have the right to access, correct, or delete your personal information. To make a request, contact us at hello@arqueroco.com. We will respond within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site constitutes acceptance of the revised policy.
Contact
Questions about this policy? Contact us at our contact page.